Privacy Policy

Effective Date: August 24, 2026

Aquaguard Solutions LLC (“Aquaguard,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes the information we collect, how we use and protect that information, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Mailing or service address
  • Email address
  • Telephone and mobile phone numbers
  • Information submitted through website forms
  • Appointment and service information
  • Customer account and transaction information
  • Communications with Aquaguard, including SMS or text message communications
  • Other information you voluntarily provide when contacting or doing business with us

We may also collect certain technical information when you use our website, such as IP address, browser type, device information, referring pages, and website usage information.

How We Use Your Information

Aquaguard may use personal information to:

  • Respond to inquiries and requests
  • Schedule, confirm, and manage appointments
  • Provide requested products and services
  • Communicate regarding estimates, installations, service, maintenance, and customer accounts
  • Send appointment reminders and other service-related notifications
  • Send SMS or text messages when you have provided consent to receive them
  • Provide customer support
  • Improve our website, products, services, and customer experience
  • Comply with applicable legal and regulatory requirements

SMS and Mobile Information

When you provide your mobile phone number and consent to receive text messages from Aquaguard, we may use your number to send appointment-related communications, service notifications, customer support communications, promotional messages, or other messages described at the time you provide consent.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

SMS consent and opt-in information will not be sold, rented, or shared with third parties or affiliates for unrelated marketing or promotional purposes.

Information may be provided to service providers that assist us in delivering SMS messages and other communications on our behalf. These providers may process information only as necessary to provide services to Aquaguard and are not authorized by us to use your mobile information for their own marketing purposes.

Consent to receive SMS messages is not a condition of purchasing goods or services from Aquaguard.

You may revoke your SMS consent at any time by replying STOP to a message from us. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP, email admin@aquaguard.solutions, or call 817-576-2226.

Message and data rates may apply. Message frequency may vary.

Sharing of Personal Information

We may share personal information with service providers that perform legitimate business functions on our behalf, such as website hosting, communications, scheduling, payment processing, customer management, analytics, and SMS delivery.

These providers receive only the information reasonably necessary to perform their services and are expected to protect that information appropriately.

We may also disclose information when required by law, regulation, court order, legal process, or when reasonably necessary to protect the rights, property, or safety of Aquaguard, our customers, or others.

We do not sell or share SMS consent or mobile information with third parties or affiliates for their own marketing or promotional purposes.

Data Retention

Aquaguard retains personal information for as long as reasonably necessary to provide services, maintain customer and business records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill the purposes described in this Privacy Policy.

Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of in accordance with our business and legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

No method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security of information.

Your Privacy Choices

Depending on applicable law, you may contact us to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of personal information where applicable
  • Information regarding how your personal information is used
  • Withdrawal of consent for certain communications

To make a privacy request, email admin@aquaguard.solutions or call 817-576-2226. We may need to verify your identity before completing certain requests.

To stop receiving SMS messages, reply STOP at any time.

Third-Party Service Providers

Aquaguard may use third-party companies and platforms to support our business operations, including providers of website hosting, communications, SMS messaging, payment processing, scheduling, customer relationship management, analytics, and other business services.

These providers may process personal information on our behalf only as reasonably necessary to provide their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. Updates will be posted on our website with a revised effective date.

Terms & Conditions

Use of our website and participation in our SMS messaging program are also subject to our Terms & Conditions, available through the Terms & Conditions page on our website.

Contact Us

For questions regarding this Privacy Policy, our privacy practices, or your personal information, contact:

Aquaguard Solutions LLC
Email: admin@aquaguard.solutions
Phone: 817-576-2226